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We are working for Western Australia.

Service Priority Review

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​On 4 May 2017, the Western Australian Government announced a wide-ranging review into the functions, operations and culture of the Western Australian public sector. The independent review aims to drive lasting reform of service delivery, accountability and efficiency.

Former New Zealand State Services Commissioner Iain Rennie CNZM chaired the review, supported by former Indigenous Land Corporation Chief Executive Officer Michael Dillon and former UWA Senior Deputy Vice Chancellor Professor Margaret Seares AO.

The panel produced an interim report for the State Government in August 2017 and a final report in October 2017.

Final Report

The final report on the Service Priority Review has been delivered to the WA Government. The report sets out a Blueprint for Reform comprising 17 recommendations and 37 actions grouped under four directions for reform:

  1. Building a public sector focused on community needs – putting issues of community priority at the forefront of everything the public sector does.
  1. Enabling the public sector to do its job better – overhauling internal systems to allow the sector to carry out work more efficiently and in the public interest.
  1. Reshaping and strengthening the public sector workforce – embedding better workforce practices to support a more agile and innovative sector.
  1. Strengthening leadership across government – applying stewardship and continuous improvement to get the best performance out of agency heads and central agencies.
The WA Government has endorsed the final report, broadly supporting the recommendations, and will move to begin implementing them in 2018. Read the Premier's media statement.

Public sector reform

The Service Priority Review is one of several measures by the State Government to drive significant reform and cultural change across the public sector. The wide-ranging public sector reform aims to create a high-performing and collaborative sector that delivers better services to the Western Australian community.

Other reform measures are: machinery of government changes; CEO Working Groups; Special Inquiry into Government Programs and Projects; and Sustainable Health Review. A number of these initiatives are occurring at the same time.


For more information about the Service Priority Review, email or phone (08) 6552 5444.


Service Priority Review final report, December 2017

Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.